Customer Support
Zoho Assist
Remote support and access — fast, secure, and reliable.
Zoho Assist lets your support team remotely access and troubleshoot customer devices in real time. Trovare integrates it with Zoho Desk for a seamless support experience.
Top 5 Functions for Your Business
Remote Screen Sharing
View and control a customer's screen in real time to diagnose and resolve issues without an on-site visit.
Unattended Remote Access
Access and manage devices without the end user present — ideal for IT teams managing servers and workstations.
File Transfer
Securely transfer files between technician and customer during a remote session without third-party tools.
Session Recording
Record remote sessions for training, compliance, and quality assurance purposes.
Zoho Desk Integration
Launch a remote session directly from a Zoho Desk ticket and log session details automatically.
Ready to implement Zoho Assist?
Let's talk about how Trovare can configure Zoho Assist to fit your business perfectly.